Code No. 2021-22/2
Division POP
Position Manager (POP Operations)
Location Mumbai
No of Vacancies 1
Qualification Graduate
Job Description

•Processing NPS Account Registration Requests of (National Pension System) UOS(Unorganized)/Retail/Individual Sector Subscribers/Clients & PRAN Generation. (Permanent Retirement Account Number) withing TAT.
• Processing of UOS (Unorganized/Retail Sector) Subscriber fund transfer received (Tier I & Tier II) within TAT (T+1) working day.
• Prepare reconciliation and resolve break if any.
• Processing of ISS (Inter Sector shifting) requests received within TAT.
• Processing ICSS (Inter CRA Sector Shifting) requests received within TAT.
• Processing refund to the clients if received extra funds or in case if registration request is rejected.
• Uploading of data of Migrated Subscribers and Corporates also by preparing a file and upload it in the system.
• Co-ordination with third parties for any error occurred and resolve the same.
• Corporate (Corporate Clients opt NPS) Onboarding on NPS Digital Platform
• Corporate Subscriber onboarding under respective corporate.
• Processing NPS registration requests of Corporate Subscribers and PRAN Generation.
• Providing support to the corporates and their employees to get themselves onboarded for NPS.
• Processing of Corporate Contribution Funds Transfer to the Trustee Bank within TAT.
• Processing of Non-Financial Transaction Requests within TAT.
• Receive and upload all grievances submitted by the subscriber in the Central Grievance Management System (CGMS) of CRA on a daily basis. The CGMS system of CRA would route the grievances to respective NPS intermediaries.
• Uploading of KYC Documents of the NPS Subscribers (Retail & Corporate) in the NSDL CRA.
• Providing PFRDA MIS & Reports within Timelines.
• Performing role of “CHECKER” in every POP Operational Activity.
• Escalation of any issue as and when arise.



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